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This error appeared to me, and I have the program connected to the internet. I already installed java 8, but it still doesn't get me the gene set databases. enter image description here

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    $\begingroup$ Did you hit the "Help" button at the bottom? $\endgroup$
    – benn
    May 24, 2018 at 15:57
  • $\begingroup$ Yes i did, but it didn't help $\endgroup$
    – Sofia
    May 24, 2018 at 16:03
  • $\begingroup$ Which version of the software are you using? Did you check your connection ? Why do you need an online "Gene Matrix" dataset? Aren't you trying to analyze your data? $\endgroup$
    – llrs
    May 24, 2018 at 17:29

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Have you checked firewall settings on your laptop?

See Firewall / FTP connection issues at:

GSEA wiki - known issues

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